- 24 hours a day, 7 days a week
- (213) 531-5775
Supporting Families and Friends of Incarcerated Loved Ones
In Partnership with Mothers Bail Bond | California-based Services
When a loved one is incarcerated, the journey doesn’t end at the prison gates. Connected Hearts is a resource hub dedicated to supporting the families and friends of individuals in California’s correctional facilities. We provide essential information, advocacy, and guidance to ensure you remain informed, empowered, and connected to your loved one during their time of incarceration.
In collaboration with Mothers Bail Bond, we ensure families have the tools they need to navigate the system and protect their relationships, ensuring a successful reintegration into society once released.
Our Mission
The separation between families and their incarcerated loved ones can create feelings of isolation, confusion, and helplessness. Connected Hearts exists to fill the gap by offering resources that simplify the complex corrections system, advocate for families’ rights, and ensure transparency. Our goal is to make sure you have the information and support needed to stay connected and advocate for your loved one.
A Family’s Voice
“When my son was incarcerated, I didn’t know where to turn. Connected Hearts helped me understand the system, file complaints, and ensure his safety and rights were respected.”
– Family Member, Los Angeles County
What We Offer
Understanding Your Loved One’s Rights
Get clear information on the rights of incarcerated individuals in California, including visitation, health care, and complaint filing. We break down complex rules into easy-to-understand guidance for families.
How to File a Complaint or Address Issues
We guide you through the process of raising concerns, filing complaints, and contacting the right authorities to resolve issues that may arise regarding treatment or conditions of confinement.
Ombudsman Contact Information
Direct access to ombudsmen and advocacy teams who can help address grievances related to your loved one’s treatment, including cases of mistreatment or neglect.
Visitation and Communication Support
Get up-to-date information on visitation schedules, phone call policies, and email communication options to stay in touch with your loved one.
Support for Family Reentry
Resources for preparing for your loved one’s release, including transition programs, housing assistance, and family counseling services to help ease the reentry process.
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